Customer Loyalty Solutions That Create Lifetime Brand Advocates

Create Long-Lasting Customer Experiences CONTACT US

If customers are only rewarded for the sale, they're not realizing the true value of a great experience with your brand.

ITA Group identifies and engages loyal customers to influence other potential customers, resulting in new leads and more sales for your brand. Tools like AI and analytics, award fulfillment services and communications help us create segmented promotions to show your brand's appreciation and reinforce the specific value you provide to customers.

Consider One of ITA Group’s Solutions to Get Started

  • Award fulfillment
  • Customer events
  • Customized campaigns and promotions
  • Data segmentation
  • Employee experience solutions
  • Existing program amplification
  • Loyalty rewards platform
  • Rebates, recalls and referrals
Capabilities

Data-Driven Strategy

  • Customer Journey Mapping
  • Brand Health & Positioning
  • Competitive Landscape
  • Sentiments & Theme Analysis
  • Marketing Optimization Analysis
  • Solution Strategy & Earning Structure Development
  • Segmentation, Goal Setting & Performance Forecasting
  • Creative Branding & Message Development
  • Experiential Design
  • Measurement Planning

Audience Engagement & Motivation

  • Communications
  • Customer Engagement Technology
  • Experiential Marketing
  • Awards & Recognition
  • Customer Experience

Event Production & Travel

  • Global Destination/Venue Sourcing & Contracting
  • On-Site Management & Staffing
  • Attendee & Supplier Management
  • Housing Management
  • Talent Procurement
  • Production
  • Event Photography
  • Hospitality
  • Security & Risk Management
  • Air & Ground Transportation With Online Booking

Data Management & Visualization

  • Architecture & Integration
  • Storage & Security
  • Reporting & Visualization

Client Success

  • Solution & Industry Expertise
  • Performance Guarantee

Our Work

Featured Client Story

A Thank-You Gift Restores Customer Relationships

How an unexpected gift and timely communications created a positive brand experience. ...

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Building a Customer Loyalty Program For Complex Purchases

How Managing the Buyer's Journey Affects Purchase Results & Brand Loyalty ...

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Breaking Into New Markets & Inspiring Brand Advocacy With an Experiential Event

Hot off their bold market-entrance announcement at Internet of Things (IoT) World, T-Mobile was read...

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Create Long-Lasting Customer Experiences CONTACT US