We help people and brands thrive, together

Get to know us

Local expertise, global support

For 60+ years, ITA Group has helped the biggest brands change the way they connect with their employees, channel partners and customers.

With offices in London, Ipswich and Bruges, backed by the support of a global organisation, our local experts bring the cultural understanding to care for our clients in-region.

Through events, incentives, recognition, loyalty, research and learning, ITA Group transforms how business feels for employees, channel partners and customers while helping brands create connections, motivate audiences and drive purposeful change.

Transforming how business feels

ITA Group designs experiences that change the way people connect with the brands they work at, work with and buy from.

Insights and expertise

10 Client's Day ideas to build brand loyalty

Find out what sales reps really want from sales incentive programs

Maximise site inspections to inspire incredible event design

5 metrics to measure customer loyalty program success

Best practices for hosting a channel partner summit and other partner events

Our work

See how we’ve engaged, motivated and celebrated their audiences in unique ways around the world.

Caring, knowing, doing: Modernising eLearning training

No one plans to get injured, but accidents do happen. These injuries can have a ripple effect on team members, their families, the team culture, the business and customers. Having managers who understand the key role they play in injury recovery, and how to do it in an empathetic and caring way, can make all the difference!

New culture program unites employees to core values and purpose

Woolworths Group Supply Chain is the largest business supply chain in Australia and New Zealand. With over 7,000 employees, the majority of which work in their transport and distribution centre network, Woolworths has the big responsibility of ensuring food and drinks are available for the 29.6 million Woolworths shoppers annually.

Evolving customer demands inspire an employee culture transformation

One of Australia’s most-loved brands, Australia Post, has played an integral role in the lives of all Australians by providing essential services for 200+ years.

Data-driven incentives, recognition and awards address indirect audience turnover

How a major manufacturer used data to implement a non-sales incentive program that supports business goals and motivates channel partners.