Event partnership solves the impossible

Incentive travel planning aligns with brand goals

What does it take to wow up to 400 well-traveled global attendees, year after year? Innovative event concepts tied to Ecolab’s mission, creative thinking and a commitment to high-touch hospitality.

Event design support

• Sourcing destinations and contracting venues
• Developing digital event hubs and gifting experiences
• Designing site-specific activities with destination contacts and local vendors
• Managing safety and security
• Caring for each attendee’s needs (allergies, religious requirements, etc.)
• Coordinating multilocation departures so guests arrive on time
• Managing event production
• Staffing on-site operations

Brand connection beyond the event itinerary

Journey-mapping is just the beginning. We create emotional connections between Ecolab’s people and their brand. Not only by choosing resorts that use Ecolab’s products, but also by weaving a consistent message throughout the incentive travel experience.

Financial transparency supports budget consistency

Previously unpredictable budgets frustrated leaders and left attendees underwhelmed. Prioritizing financial transparency, reporting and consistency encouraged budgeting ingenuity. During one trip, we shared décor expenses with another travel group, impressing guests for a fraction of the price. Smart spending, global relationships and proactively addressing any issues give Ecolab leaders peace of mind.

Creative solutions overcome incentive trip planning challenges

Bad weather, a global health scare or other crisis situations can threaten even the most carefully planned incentive trips. Combining experience and agility ensures the annual trips remain memorable for all the right reasons.

New destination, same celebration

When Singapore closed international travel 12 weeks before a planned trip, Ecolab and ITA Group teams worked quickly to secure a new hotel and activity contracts, décor and more in Cabo San Lucas, Mexico. Just one week after the site visit, a new registration site launched. Quickly pivoting to a new destination and designing all-new experiences gave Ecolab attendees from all over the world a reason to celebrate.

Vatican exclusivity

Massive crowds and tight security make private tours at the Vatican nearly impossible. For Ecolab’s trip to Rome during Easter, special access to religious and cultural landmarks for attendees included prime spots to see the Pope pass by.

Dominican Republic fire recovery

A fire just before the Dominican Republic welcome event damaged multiple restaurants and left other buildings completely inoperable. After 24/7 support, the entirely revamped area featured fresh lighting, inspiring décor and more to elevate the new venue and impress guests.

Dubai sandstorm surprise

Dubai trip attendees anticipated skyscraper views, but residue from a recent sandstorm obscured the sights. Hours before the event, cleaning crews cleared the venue’s windows prior to attendee arrivals, making way for breathtaking views. When camels passed through the luxury hotel lobby en route to rides on the beach, a quintessential desert experience turned into a surprise-and-delight moment.

Cabo customs and beach washout

A private customs line in San José del Cabo saved Ecolab attendees hours and set a VIP tone from the start. But the real show-stopping service happened at the end. When a total beach washout threatened the final night celebration, we pivoted quickly, building a full-scale pirate ship on the sand—complete with dance floors, bars and more. Local partners bulldozed a wall to create a direct walkway, turning a potential logistical challenge into a legendary sendoff.