Elevate performance and engagement with tailored learning and development programs

Enable your people and channel partners with the tools to grow, innovate and excel. Learning and development programs make you the go-to place to work, fuel your brand’s performance and reinforce company culture. They also empower channel partners with the knowledge, skills, and support to effectively promote and sell your products and services.

Don’t underinvest in your people and partners. Reinvest with the best learning and development offerings.

Build a learning and development program that strengthens your entire organization

Our learning and development programs create a connected culture that retains talent, attracts new team members and enhances partner capabilities. We dive into the world of behavioral science and motivation to craft learning and development solutions uniquely for your brand.

 

The cost of replacing an individual employee can range from one-half to two times the employee's annual salary—and that's a conservative estimate.

—Gallup

Leadership development

Activating talent at every level in your organization starts with supporting and developing leaders. Each leadership training is built to create the mindset shifts and daily behavior change you're looking for. Leaders will gain tools and skills to help attract, retain and inspire great people that improve your financial performance and customer satisfaction.

Sales and products

When launching a new product or facing declining sales, reinvigorating your employees and channel partners with comprehensive sales and product training is crucial. This training empowers them to reignite excitement, deepen product knowledge, and grow their expertise in effective selling techniques. Participants will learn and develop skills to:

  • Become your best marketing asset with in-depth product knowledge. 
  • Develop customer profiling and personas.
  • Understand how to match solutions to customer profiles or types.

Culture, team and customer alignment 

Move toward shared goals with in-sync teams across your organization, made easier with an effective roadmap in place. We use extensive client background information to quickly uncover and simplify “big messy problems” that keep you from reaching your goals. To achieve true alignment, we’ll position you to understand how to:

  • Identify root causes of misalignment.
  • Create coordinated, high-impact employee events.
  • Develop custom, emotionally driven communication strategies.

Organizational transformation

Prepare your organization for shifts in how you do business. Using psychology, behavioral science and engineering best practices, like workflow structures and motivation techniques, we help businesses adapt to change and become resilient in ever-evolving environments. The impact? Smart, transformative organizational adjustments and team alignment.

  • Increase employee engagement by inviting employees to feel part of the transition process.
  • Encourage belonging by shaping beliefs, values and shared perceptions.
  • Boost success rates by teaching people how to be advocates for change.

Brand internalization

Bringing your company purpose, vision, values and strategy to life for your channel partners and employees goes beyond product knowledge. Instead, build emotional connections between  them and your brand. It fosters a sense of shared identity and purpose by highlighting the passion, personality and principles that define your company. When employees and partners genuinely resonate with your brand, they become intrinsically motivated to champion it.

Customer service 

Train teams on how to exceptionally serve customers, answer questions and find solutions—all essential tools for building customer satisfaction. We look at service training not just as a benefit for efficient teams, but for loyal customers that sustain your business. When you build brand advocates within your own walls, you earn satisfied customers and increase customer retention through service etiquette.

Upskilling 

Retain top talent with personalized career pathing. Teach employees the skills they need to move into new positions or increase their capabilities within their ever-changing roles. Improved skills boost the morale of tenured employees, increase job satisfaction and save you money on hiring new employees. Provide upskilling opportunities via tailored, scalable solutions, like toolkits, virtual or augmented reality, and more.

Systems and compliance  

Onboard team members with the necessary training to increase their retention of vital compliance requirements. Our Do, Learn, Test method is proven to increase learners’ desire to understand the best way of doing things. Creating the right learning environment (face-to-face learning and/or eLearning) and using proven learning methods is essential. 

Facilitation and “train the trainer”

Upskill your in-house facilitators to deliver top-quality meetings and workshops. Facilitation skills are a must-have for leaders and professionals because they promote inclusion, participation and empowerment. This results in higher levels of engagement and increased commitment among participants. They're more likely to apply what they learn and sustain change because it comes from people they already trust. Facilitation encourages peer-to-peer connections centered on respect, openness and creative problem solving—top characteristics of transformative and high-performing businesses.

Tailor trainings within your learning and development program to your goals 

Whether you’re interested in a standalone training to fill an immediate need or want to scale your employee experience with a series of trainings, our flexible solutions work with you and can be implemented with the support of any or all of the following:

  • Toolkits 
  • Virtual/Augmented reality 
  • eLearning
  • Learning and performance apps
  • Virtual classroom
  • Workshops (in-person, digital or blended)
  • Plug and play learning packages
  • Training incentives
  • Communications 

Connect with our engagement experts