We help people and brands thrive, together

Get to know us

Australian expertise, global support

As Australia’s leading engagement agency, ITA Group helps the biggest brands change the way they connect with employees, channel partners and customers.

Through events, incentives, recognition, loyalty, research and learning, ITA Group’s Sydney office provides local expertise and client support backed by a global organisation with more than 60 years of experience in engagement solutions.

Transforming how business feels

ITA Group designs experiences that change the way people connect with the brands they work at, work with and buy from.

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Our work

We’re honoured to support our clients from ideation through execution and beyond. See how we’ve engaged, motivated and celebrated their audiences in unique ways all around the world.

Caring, knowing, doing: Modernising eLearning training

No one plans to get injured, but accidents do happen. These injuries can have a ripple effect on team members, their families, the team culture, the business and customers. Having managers who understand the key role they play in injury recovery, and how to do it in an empathetic and caring way, can make all the difference!

New culture program unites employees to core values and purpose

Woolworths Group Supply Chain is the largest business supply chain in Australia and New Zealand. With over 7,000 employees, the majority of which work in their transport and distribution centre network, Woolworths has the big responsibility of ensuring food and drinks are available for the 29.6 million Woolworths shoppers annually.

Evolving customer demands inspire an employee culture transformation

One of Australia’s most-loved brands, Australia Post, has played an integral role in the lives of all Australians by providing essential services for 200+ years.

Data-driven incentives, recognition and awards address indirect audience turnover

How a major manufacturer used data to implement a non-sales incentive program that supports business goals and motivates channel partners.