Learning and development training unlocks your team’s potential

Give your people the tools to grow and advance their careers. Learning and development programs make you the go-to place to work, fuel your brand’s performance and reinforce company culture.

Don’t under invest in your people. Reinvest with the best learning and development offerings.

Build a learning and development program that strengthens your employee experience

Learning and development trainings should complement your other employee experience programs (like recognition and incentives). Combined, all programs form a connected culture that retains existing team members and attracts new ones.

We dive into the world of behavioural science and motivation to craft learning and development solutions uniquely for your brand.

The cost of replacing an individual employee can range from one-half to two times the employee's annual salary – and that's a conservative estimate.

—Gallup

Leadership development

Activating talent at every level in your organisation starts with supporting and developing leaders. Each leadership training is built to create the mindset shifts and daily behaviour change you're looking for. Leaders will gain tools and skills to help attract, retain and inspire great people that improve your financial performance and customer satisfaction.

Culture, team and customer alignment

Move toward shared goals with in-sync teams across your organisation, made easier with an effective roadmap in place. We use extensive client background information to quickly uncover and simplify “big messy problems” that keep you from reaching your goals. To achieve true alignment, we’ll position you to understand how to:

Identify root causes of misalignment.
Create coordinated, high-impact employee events.
Develop custom, emotionally driven communication strategies.

Organisational transformation

Prepare your organisation for shifts in how you do business. Using psychology, behavioural science and engineering best practices, like workflow structures and motivation techniques, we help businesses adapt to change and become resilient in ever-evolving environments. The impact? Smart, transformative organisational adjustments and team alignment.

Increase employee engagement by inviting employees to feel part of the transition process.
Encourage belonging by shaping beliefs, values and shared perceptions.
Boost success rates by teaching people how to be advocates for change.

Customer service

Train teams on how to exceptionally serve customers, answer questions and find solutions – all essential tools for building customer satisfaction. We look at service training not just as a benefit for efficient teams, but for loyal customers that sustain your business. When you build brand advocates within your own walls, it earns satisfied customers and increases customer retention through service etiquette.

Upskilling

Retain top talent with personalised career pathing. Teach employees the skills they need to move into new positions or increase their capabilities within their ever-changing roles. Improved skills boost the morale of tenured employees, increase job satisfaction and save you money on hiring new employees. Provide upskilling opportunities via tailored, scalable solutions, like toolkits, virtual or augmented reality, and more.

Systems and compliance

Onboard team members with the necessary training to increase their retention of vital compliance requirements. Our Do, Learn, Test method is proven to increase learners’ desire to understand the best way of doing things. Creating the right learning environment (face-to-face learning and/or eLearning) and using proven learning methods is essential.

Tailor training within your learning and development program to your goals

Whether you’re interested in a standalone training to fill an immediate need or want to scale your employee experience with a series of trainings, our flexible solutions work with you and can be implemented with the support of any or all of the following:

Toolkits
Virtual/augmented reality
eLearning
Learning and performance apps
Virtual classroom
Workshops (in-person, digital or blended)
Plug and play learning packages
Training incentives
Communication