Getting a new customer is great, but fostering a strong relationship with them can bring the most impact.
ITA Group helps brands maintain long-term relationships—and differentiate from the competition—by personalizing consumer experiences to their specific needs. Factoring in consumer expectations and their stage in the buying journey gives brands the power to influence the decision-making process in real-time, delivering true value-adds to prospective customers.
Consider One of ITA Group’s Solutions to Get Started
- Customer and fan events
- Customized campaigns and promotions
- Data segmentation and targeted marketing
- Employee experience solutions
- Lead generation and management integration
- Loyalty rewards platform
- Rebates and sweepstakes
- Onboarding and welcome kits
Capabilities
Data-Driven Strategy
- Customer Journey Mapping
- Brand Health & Positioning
- Competitive Landscape
- Sentiments & Theme Analysis
- Marketing Optimization Analysis
- Solution Strategy & Earning Structure Development
- Segmentation, Goal Setting & Performance Forecasting
- Creative Branding & Message Development
- Experiential Design
- Measurement Planning
Audience Engagement & Motivation
- Communications
- Customer Engagement Technology
- Experiential Marketing
- Awards & Recognition
- Customer Experience
Event Production & Travel
- Global Destination/Venue Sourcing & Contracting
- On-Site Management & Staffing
- Attendee & Supplier Management
- Housing Management
- Talent Procurement
- Production
- Event Photography
- Hospitality
- Security & Risk Management
- Air & Ground Transportation With Online Booking
Data Management & Visualization
- Architecture & Integration
- Storage & Security
- Reporting & Visualization
Client Success
- Solution & Industry Expertise
- Performance Guarantee
