How It Works
- Fill out the contact form with your basic information
- Select a 30–60-minute discovery session time that works best for you
What we’ll cover
Once you’ve met the team, we’ll discuss:
- Your business goals, audiences, organizational culture and customer loyalty program components (if you have an existing program)
- An understanding of your needs to see if ITA Group is a good fit
Following the discovery session, our experts will prepare a brief with recommendations on how to launch or enhance your program. You’ll have a clear understanding of what’s possible and next steps. Most importantly, you’ll connect with customer loyalty experts who can help when you’re ready to put plans into action.
How to prepare
If you have an existing program, walk us through your current features and promotions. We love data and analytics, so if you have dashboards or performance metrics to share, please do. The more detail you provide, the better our recommendations.
Don’t have a program yet? No sweat. Think about the key motivations and business issues driving you to explore the benefits of a customer loyalty program.